Welcome to the Memento Yearbook status page. We use this page to communicate any issues with our products including planned and unplanned outages.
Please note that Memento Yearbook will be offline for scheduled maintenance from Thursday, June 19 at 9:30 PM PDT until Tuesday, June 24 at 11:00 AM PDT. During this time, Memento will be completely inaccessible — schools and publishers will not be able to work on yearbooks or access existing proofs. Please plan ahead to minimize any disruption.
Why the Downtime? We’re Growing to Serve You Better
This summer’s maintenance isn’t just routine — Memento has seen tremendous growth, and we’re upgrading our systems to deliver faster performance, improved stability, and prepare for exciting new features launching for the 2025–26 season.
While these updates pave the way for what's coming, there are immediate benefits you’ll notice right away:
Full HEIC image support: We’ve resolved the compatibility issues with Apple’s HEIC file format — no more upload problems. Faster photo uploads and processing: Enjoy a smoother and more efficient experience when working with images. Faster feature rollouts: The improved infrastructure will allow us to release more frequent updates during the school year.
Thank you for your patience and support as we continue to grow and enhance your Memento Yearbook experience. If you have any questions or need assistance preparing for this downtime, our team is here to help.